https://www.linkedin.com/in/katielnail/

I've had the opportunity to work with Thomas on several projects over the last four years. During that time I have seen Thomas navigate the complex org structure of Cisco with ease, consistently finding ways to bring people together to solve problems. He is an advocate for the power of content to shape customer experiences and solve complex user problems.

Thomas is also deeply passionate about emerging technology. His knowledge and perspective around AI helped shape the companies guidance and perspective. He was the first person I met who built their own content design agent to assist his team. His passion and knowledge goes beyond a passing interest and delivers tangible improvements for customers and ROI for businesses.

Thomas is a tremendous content designer and AI pioneer that I am glad I had the opportunity to work with.

https://www.linkedin.com/in/mattwestonux/

Way back when ChatGPT was released, Thomas showed peers like me at Cisco what was possible for content design with AI. I’ve watched him, awestruck, as he has deepened and expanded his expertise ever since.

He’s also an absolute delight to work with—super sharp, witty, brimming with ideas, and always open to new ones. For any team looking for content experts to strengthen a vision and deliver on objectives for AI, I couldn't recommend Thomas more highly.

https://www.linkedin.com/in/allisontruong/

I have been incredibly lucky to be able to work with Thomas, as he spearheaded the content branding and design for the entire Webex app, and supported over 6 design teams with detailed design reviews and large-scale content revamp efforts across the product.

Thomas is an exceptional collaborator with fantastic communication skills - he is always warm, friendly, and readily available to dive into design and content discussions. With the content design team, he built the content branding for the Webex app from the ground up, creating comprehensive and clear guidelines and documentation for our design teams to reference. He also led fun and engaging workshops to educate designers on Webex’s content brand, processes, and tools. These sessions were very well-received and had a huge positive impact across our organization. Throughout his content reviews, Thomas also consistently backs his recommendations with thorough research, domain expertise, and clear, well-articulated rationale that really helps align stakeholders and drive projects forward.

Aside from his deep expertise in content and communications, Thomas also has a strong core design intuition that consistently shines through during design reviews. He is always thinking about providing the best possible user experience, and will readily brainstorm, discuss, and mockup ideas for improving designs beyond the content.

I speak for myself and many others when I say Thomas’s insights and input are highly trusted and valued by designers across our teams. The voice and experiences of our app would not be where it is today without him. I have always been consistently impressed and appreciative whenever I have the opportunity to work with him, and I genuinely believe his skills and impact would be a huge asset to any team he joins.text goes here